When seeking the services of a Managed Security Service Provider (MSSP), there are many factors
that need to be taken into consideration, not just cost. Teaming up with the right service provider, a
company like Nclose, with a proven track record of 15 years, and exposure to both small and large
enterprises, means your business can rest assured that its SecOps are in good hands.
What Should You Look For in an MSSP?
Reputable MSSPs find and integrate a holistic approach for your company and don’t just focus on
selling one of its products. Compliance levels are maintained, exceptions are addressed, access to
experts in the cyber security field and a host of different services to allow our customers the
opportunity to focus on what they do best while we focus on what we do best.
In 2019, Gartner made note of the increasing complexity of enterprise IT environments and the lack
of available cybersecurity talent, which all adds to the demand for MSSPs. Researchers estimated
the market size at over $10 billion in 2018.
Expectations for Working with a MSSP
There really is no one-size-fits-all solution for a MSSP and at Nclose we specifically use a
consultative-based approach. Firstly, we will have a chat with regards to where your pain points are
and from there we will know if we have the capabilities to adjust our offering to suit your specific
Once our solutions are implemented, efficiencies are increased, and response time to incidences is
quicker. The infrastructure and security technologies are managed better and reaction to external
incidences is faster because we have the training and skill within our team.
The individual members in our Managed Security team initially start out as generalists and boast a
whole host of skills that they then hone in the security sector. We have exclusively trained our staff,
at Nclose, to manage a host of different vendor solutions.
The intricacies of cyberattacks have improved recently and as businesses adapt, so do the hackers. It
is important to understand that an organisation will probably never be able to avoid cyberthreats
entirely. The point, however, is to build security layers with a MSSP and offering of MDR services to
identify breaches early or before they happen. Nclose MDR teams are applying threat detection in a
proactive manner and are experts at identifying threats as and when they emerge.
Although it’s beneficial to partner with a MSSP like Nclose, the reality is that the security provider
has critical and sensitive details about the client. Establishing trust and a good working relationship is crucial.
Nclose offers advanced tailor-made cybersecurity services and solutions for enterprise level information & data protection. We are considered one of the top cyber protection specialist consultancies for businesses across southern Africa. Get in touch with us to see how we can assist with your managed security services.